Woman angry with Chicago finance department after car was towed overnight; Wants a refund – CBS Chicago

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CHICAGO (CBS) – The fight of a woman to recover her car from the city that took her in the middle of the night. But according to her, she had another day to pay her fines, but she was towed anyway.

She tells her story at the graves of Steven from CBS 2.

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“My little Corolla was right here.”

That was until Dee Cummings said early this morning at Humboldt Park on Drake Avenue, before the sun even rose, her husband noticed they were towing his car.

“I was upset. I was upset, yeah, to say the least,” Cummings said.

This reaction is because in the days leading up to an exchange with Chicago’s finance department after the city started its car two days ago for two late ticket payments.

“Everything that was told to me over the phone was the same thing that came to me via email to let me know I had until Oct. 8,” Cummings said.

In the email, it says she needs to start her payment plan by Oct. 8 in person, and she believed she had until the end of the business.

“My intention was to get there today,” Cummings said.

The city’s streets and sanitation department confirms that she drove her vehicle to the pound around 1:30 a.m., and now she’s paying more.

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“Instead of just $ 125, I’m $ 275.”

The city’s finance department, in a statement, told CBS 2 that people have 24 hours to make a down payment after starting, or they tow the car, and a sticker says so. It also specifies if an extension is granted, which is the case in this case, the motorist has 48 hours from the moment the trunk was placed on the vehicle to take the necessary measures.

Cummings says she hasn’t asked for an extension, which further adds to the confusion.

They couldn’t explain why the email she received was dated October 8 and no mention of a specific time for the deadline.

That means they could put it on and take your car while you sleep.

But Cummings now wants a refund.

“I have hope because I need my car. I just have to do what I have to do. I just want others to know, ”Cummings said.

Hoping they can learn from her towing history.

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